If you are eligible, please use this link to access the support database.
Paxton Cover is the name for our support contract and covers the following:
- a friendly and knowledgeable telephone service via our Support Desk during normal UK office hours. In most cases, calls and emails are dealt with when received
- an online charity accounting support query database available 24/7
- free upgrades to the software as new versions become available
Paxton Charities Accounting users with up to date Paxton Cover are also eligible to use our support database.
If you want to check if you are eligible to access the support database, or need a reminder of your username and password, please email firstname.lastname@example.org.